Research Letters

[Woodcock survey]

Originally Posted by James Comer

I stated a fact, the letter had creases in it. Then he replied only had 3 complaints not going to change anything and that’s fine but as a customer it doesn’t matter if it’s $40 dollars or $4000 that’s not a good response to a customer for bringing a problem to anyone attention , it’s all about respect you show me respect I will show you respect.

It has nothing to do with making friends

I am not a customer, I am a member of an organization devoted to Parker guns. I do not consider the members as customers but fellow travelers in pursuit of better understanding of these guns.
The PGCA is not a commercial enterprise. It is operated by people who give freely of their time and money to keep it functioning. There is not a commercial relationship.
I know from past experience that Chuck will correct any problem with a letter as soon as he finds out about it. No need to go to the group just him.

And i hope you change your attitude and find out that it has everything to do with making friends

[James Comer]

Originally Posted by Daniel Carter

I am not a customer, I am a member of an organization devoted to Parker guns. I do not consider the members as customers but fellow travelers in pursuit of better understanding of these guns.
The PGCA is not a commercial enterprise. It is operated by people who give freely of their time and money to keep it functioning. There is not a commercial relationship.
I know from past experience that Chuck will correct any problem with a letter as soon as he finds out about it. No need to go to the group just him.

And i hope you change your attitude and find out that it has everything to do with making friends

When you receive positive attitude you give positive attitude, I simply stated a fact and was wondering why there wasn’t a cardboard backer to help prevent this problem, been getting Colt letters for 30 years with cardboard, lot of feelings sure get hurt if you question the Parker Kingdom

[Mike of the Mountain]

If there’s an issue with a damaged letter, I suggest contacting Chuck directly and then file a complaint with the USPS who caused the problem to begin with. Their response will be less than impressive and typical of bureaucrats.