Research Letters

[Kentucky Bird Hunter]

Nor have I. And Chuck graciously reprinted all my letters after the tornado destroyed all my originals, and those were all fine, too.

Dave

[6pt-Sika]

I might add I have the smallest PO Box you can get . The locals cram stuff in my box sometimes but knock on wood as of yet no messed up letters .

[Pa SxS]

Ain't going to happen Dean! After 12 years of doing letters, this is the 3rd time someone has complained about the letter getting crumpled. I'm not going to change for 3 people out of 8K plus letters in 12 years!!!

[James Comer]

Originally Posted by Chuck Bishop

Ain't going to happen Dean! After 12 years of doing letters, this is the 3rd time someone has complained about the letter getting crumpled. I'm not going to change for 3 people out of 8K plus letters in 12 years!!!

Now that's great customer service, glad I joined!

[edgarspencer]

Originally Posted by James Comer

Now that's great customer service, glad I joined!

That sure sounds sarcastic. As a new member, you won't make a lot of friends here by slamming a dedicated volunteer.

[James Comer]

Originally Posted by edgarspencer

That sure sounds sarcastic. As a new member, you won't make a lot of friends here by slamming a dedicated volunteer.

I stated a fact, the letter had creases in it. Then he replied only had 3 complaints not going to change anything and that’s fine but as a customer it doesn’t matter if it’s $40 dollars or $4000 that’s not a good response to a customer for bringing a problem to anyone attention , it’s all about respect you show me respect I will show you respect.

It has nothing to do with making friends

[edgarspencer]

Originally Posted by James Comer

I stated a fact, the letter had creases in it. Then he replied only had 3 complaints not going to change anything and that’s fine but as a customer it doesn’t matter if it’s $40 dollars or $4000 that’s not a good response to a customer for bringing a problem to anyone attention , it’s all about respect you show me respect I will show you respect.

It has nothing to do with making friends

You ordered your letter from the Research Director, not the 1500 members of the PGCA and 3500 members of the forum. As a courtesy, you should have contacted him DIRECTLY when you got your creased letter.
The $40.00 charge for a research letter is a Member benefit. Compare that to the $100 charge other organizations charge.You may think of yourself as a customer, rather than a member, and Chuck would have gladly sent you a new letter had you shown HIM some respect.

[Woodcock survey]

Originally Posted by James Comer

I stated a fact, the letter had creases in it. Then he replied only had 3 complaints not going to change anything and that’s fine but as a customer it doesn’t matter if it’s $40 dollars or $4000 that’s not a good response to a customer for bringing a problem to anyone attention , it’s all about respect you show me respect I will show you respect.

It has nothing to do with making friends

I am not a customer, I am a member of an organization devoted to Parker guns. I do not consider the members as customers but fellow travelers in pursuit of better understanding of these guns.
The PGCA is not a commercial enterprise. It is operated by people who give freely of their time and money to keep it functioning. There is not a commercial relationship.
I know from past experience that Chuck will correct any problem with a letter as soon as he finds out about it. No need to go to the group just him.

And i hope you change your attitude and find out that it has everything to do with making friends

[edgarspencer]

Whenever Precision has a shot shipping special, I order 2 bags. My mailperson got so pissed off at me, he left the mailbox door open on a snowy day and the plow truck filled the mailbox up with snow, soaking one of my letters. I just pressed it dry with my wife's iron. Now I order shot, whether I need it or not.