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John ,some 25 years ago , I shipped a Mali Pool Que back to the Manufacture to have the Ivory Ferrule replaced , I had insurance on the Que but USPS didn't want to pay quickly ," AT ALL " Any way ,I kept after them and after I had given up ,maybe 6 to 7 Months later ,it just showed up in the mail with no explanation ! Hopefully your gun will be seen sooner than this ,but don't give up and keep after them ! Good Luck to you ! Russ
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