Is it unloaded?

[Andy]

OH MY GOD. I have had a similar experience. Our NEW Wolf 48" range when we built our house in 2006 got to week 2 when my wife decided to line the enamel with foil to keep it like new. I told her not to put anything on it. Well, the heat welded that foil onto it good and the only fix was to have a crew come out, take the whole thing apart and rebuilt it, electronics and all, around a brand new chassis. Thankfully the kitchen place we just dropped $100,000 felt bad for us and with my wife's sobbing gave us the chassis for free, and I paid for $600 in labor. All in all ended well enough. See if you can find a chassis somewhere like Appliants parts pro or something and see if you can rebuild it? I can tell you from experience that ain't coming off. They say someday you'll look back and laugh.