I recently heard of one auction house totally fed up with Proxibid. In general, I think auction houses are building a large distrust from bidders, and especially if they are using multiple proxi servers. A bidder may be watching on one, while another takes a higher bid. A phone rep at Carol Watson told me they have 24 people sitting at the back of the room taking phone bids. When you let them know you want to phone bid, they call well in advance of the item coming up, and tell you they will be calling on that specific telephone number. Then they call about 2-3 items ahead. They are also personable and chatty. Makes you feel like they are working for only you.
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