Brian... a had a bad experience with one of the “booking agencies” a few years ago, too. When my wife and I arrived at the hotel (major brand) they told me they were all sold out!! I had a confirmed reservation by the agency (that still advertises on TV) but the motel told me they could “override a third party booking service” and I should have made reservations with them directly. They sold my room to another party that arrived 20 minutes before me!! I had a very difficult time finding another room as it was the peak of vacation season in the area at the time. I have never used them again nor the popular motel chain.
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