Note to the gunsmith/shop in question:
If you read this forum, then you know who you are. Fix your screw-up - make your customer happy.
If you feel you did nothing wrong, communicate with your customer, and explain why the job could not be done to his expectation.
My background is auto collision repair business. One thing I learned, is some things aren't fixable, and, in truth, some customers/jobs need to be avoided.
What Brian D. said resonated with me. Don't work on projects that are so butched up, that even if you worked on one end, the other end will be blamed on you, and damage your reputation. (not saying this is the case with Mark's project)
We refused to work on rust buckets, rebuilt totals, or otherwise hacked up vehicles, and it paid off.
I don't know anything about the gun restoration business, but I know a lot about business. One of the key overlooked rules of business, is communication.
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