Hey Richard!
The letters are the same as always - as Chuck (the guru of PGCA Letters

) is doing them - not me!! All I'm doing is expediting the way folks like yourself request letters - and removing the "sand in the shoe" for Chuck - like reconciling accounts, who is a Member, having to print your request out, handwriting your request, having to get a stamp, having to lick a stamp, having to write a check, having to wait for the check to clear, having to see if Chuck gets your letter, having to wait a week to see if HIS postal carrier delivers your mail, having....
Oh wait - you get the idea....
You don't have to go to Office Max... Unless you want to for something else?
John