What I don't understand is why they would call you more than once to determine if it was delivered..........
For all I know, we may have UPS employees as fellow members so I won't be anything but constructively critical. If there is/are, I'm happy to describe how bizarre some of our conversations were and how the UPS distributor did not communicate with me or the local UPS store.
I'm an old school service guy - "do for the customer what they would do for themselves if they could." To Dean's point, I'm certain the person responsible was just doing her job according to current procedures and remains a valuable employee...
Thanks again, Brian - looking forward to this Fall!
Quote:
Originally Posted by Brian Dudley
Jim,
The gun did show up today unharmed. I was just going to email you, but I saw this post so I will put it here.
Glad I could be of some help in finding it. All that involved was answering a couple phone calls and saying it had not been delivered. Complicated I know.
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