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Having been a customer of Jeff's Outfitters for many years, and owning a few of his cases, I concur with Mr. Dawe's opinion of Jeff. The comment about dealing with overseas suppliers, who are not in direct contact with the eventual users of the products, makes the situation that Chris has hard to remedy. Obviously, Chris's customer is one of those rare birds that recognized Chris's dilemma and accepts that in life, there are risks.
The Following User Says Thank You to John Farrell For Your Post: