I agree with Scott. I don't write checks, so I have to go find my checkbook to even write one, PLUS hit the post office for stamps, etc. If I were retired it wouldn't be an issue. In addition to speaking with the Fox guys, you might also speak with Jim Stubbendieck about how he handles the LC Smith letters. He has a system that allows him a really quick turnaround. They also need an online payment system.
Also, in regards to work load for each letter - an online order would reduce the work per letter - no picking up the mail, opening envelopes, or sending a letter to say you can't produce a research letter. You'd just copy and paste a standard email saying the information isn't present. Click of a button and their money is returned. Less trips to the bank, too. The merchant fees would be worth the reduction in hassle and increased letters. Online orders should go to the FRONT of the line.
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Will makes some excellent points and I agree with all of them. - Dean Romig 03-13-2013
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