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Unread 06-03-2020, 09:08 AM   #1
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Joe from MO
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Originally Posted by Brian Dudley View Post
Yeah, I have heard a few stories about ruger doing pro-bono work on guns for people when they were not even the original owners. And not warranty work mind you. I was surprised.
No one was more surprised than I was. When I originally talked to Ruger, they gave me an estimate in the $500 range. This was way less than the almost $2000 I would pay for a custom stock, so I thought why not.

I had my gun club ship the rifle to them, and waited for the day when they would call me for my CC information.... Then, one day my FFL at our gun club calls and tells me to come down and pick up my Ruger..... I was still expecting a bill, but nope... They did it "pro-bono".... He said that was not the first time he'd seen Ruger do that, even had a guy with a well worn Ruger Black hawk send it back for some serious issues, only to have them fix it all up for him at no cost.

Either way, very happy with Ruger customer support, and look'n forward to hunting with my No1 this fall.
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Unread 06-03-2020, 03:18 PM   #2
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The only time I had one break, it was a project gun I had the dealer send straight to Brian and it made the decision to replace the worn out, crummy stock that much easier. I have had pretty good luck overall with gun purchases and shipments. Knock on wood
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Unread 06-04-2020, 05:17 AM   #3
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Knock on wood
Hmmm...

Now, Mills, was that an intended pun?

You guys have me worried. I sent a check to Morphy's on Monday via 2-Day Priority with the Postal Service. I've checked the tracking and it does not show up at all.
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Unread 06-03-2020, 03:41 PM   #4
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Two broken, both were shipped together, one in a hard case, but it got cracked. Bad packing both times.

A Parker shipped broken down, in a hard case. The barrels moved back in the case and the lug hit the front of the pistol grip putting a couple of dings in it.

I have never had anything I have shipped get hurt.
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Unread 06-04-2020, 06:01 AM   #5
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I sent out a Priority letter on Monday w/tracking. The receipt said delivery date of Friday. So 5 days to get from TN to PA priority mail. I haven't checked the tracking on it.
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Unread 06-04-2020, 07:27 AM   #6
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Ha Garry!

A friend got one of those messages from Amazon that her package was delivered along with a picture of the package on her porch. Problem was it was not her porch
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Unread 06-04-2020, 08:11 AM   #7
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Quote:
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Ha Garry!

A friend got one of those messages from Amazon that her package was delivered along with a picture of the package on her porch. Problem was it was not her porch
several years ago, a shipment of muzzleloader parts was way overdue - when I called UPS customer service they claimed it was delivered, I disagreed, they contacted the driver and he said he left it in the drive in front of the garage. I didn't have a garage at that house. I asked around the neighborhood and found it at a house on the other side of the road - they had it for over a week and no telling if they ever would have crossed the road to let me know


currently I am waiting for a large format camera lens that the USPS tracking still says will be delivered Monday June 1 - it arrived at the seller's regional distribution center and seems to have sat there for 6 days, now it has been at our regional distribution center for 2 days

like I said before - millions of packages get delivered just fine- we remember the lost and damaged
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Unread 06-04-2020, 09:13 AM   #8
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I don't think it matters much who the carrier is; I dropped off two Amazon returns at the UPS store on May 26. Nine days later one shows as delivered, the other still shows as in transit.

I ordered a gift for my wife via overnight FedEx; it was to be delivered Christmas Eve. Had it shipped to the office because I knew she'd know what it was, and specifically went in that day just to get the package. Around 10:00 or so I tracked it and FedEx said "delivery attempted, business closed". NOT TRUE! They did not attempt, and we were not closed. I had to go to the airport and retrieve it, and if you don't think THAT was fun...! I will say some very nice FedEx employees helped me find it.
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Unread 06-04-2020, 02:19 PM   #9
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I was having my Dickson 28 gauge returned to me from some work Jack Rowe did on it. This was back when I was still working in the Provost's Office at the University. The UPS guy, knowing I was at work and not at home, delivered the gun to my office. My assistant at the time was a retired Army colonel and he knew exactly what was in the package...and that it violated University and Board policies. Fortunately, he could keep his mouth shut. I was able to sneak the box out unobserved. Life in a small town(!), where the UPS guy knows you...where you live and work. This was back in the early 2000s. I can only imagine the demonstrations the same thing would inspire in my faculty colleagues today. Try being a gun owner and hunter in a university of "open minded" PhDs.
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"'I promise you,' he said, 'on my word of honor, I won't die on the opening of the bird season.'" -- Robert Ruark (from The Old Man and the Boy)
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Unread 06-04-2020, 05:37 PM   #10
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At 11:30 am today I received a USPS package in Orefield, PA that shipped from Oracle, AZ on Monday, June 01. It contained a nice Redhead Elliot case that was expertly packaged. Excellent transaction and good service by USPS. Wish every shipment went this smoothly. Thank you Tim Thomas!
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