What a mess this turned out to be!!
I had to call CSMC twice to see if they got my online order. Finally on the second call someone was able to confirm the order.
When I finally received the barrels I was elated by the near perfect condition of them until I put the tape measure on them just to relize they were 26" rather than the advertised length of 28". I have no use for a set of 26" barrels & the only reason I ordered them was because of the 28" length.
I called CSMC again to talk to them about this issue. I was told to send them back as a return. I inquired about if they did have a set of 28" barrels & no one could give me an answer, so I boxed up the 26" barrels & sent them back with a letter explaining why I was returning them & I wanted a full refund including all shipping charges. After tracking the package & seeing they were delivered & signed for by someone at CSMC. I waited a couple of days to see if my credit card at been credited for the refund. I then started calling after several days trying to track down if & when I would see the refund. No one I talked with could give me any answers & on the second to last call I was told by the lady I was talking too that she would dig into it & call me back. I waited another day & called again after not getting the call she promised. This time I was told they found the returned barrels and then said they do have a set of 28" barrels if I would rather exchange them for the returned barrels. By this time I was so frustrated that I declined that offer and said I simply wanted a refund. I was told my card would be credited and did get an immediate email from them showing a receipt for the return & a credit to my card. I've checked my card online & still don't see the credit showing. I'll wait until Monday & check again hoping I don't have to make another call on top of the seven I've already made to them.
I'm starting to wonder if anyone at Galazans has a clue to what's going on there? The good news is if anyone is interested. There is a very nice set of repro 26" barrels for sale at CSMC and supposedly there's also a set of 28" as well. All I can say is you're welcome to them because at this point I've tapped out and it's looking like this deal is going to cost me at least the $40.00 I spent for the return shipping charges. I'll just notch this one up as another $40.00 life lesson in frustration.
Galazans=GRRRRRRRRRR!!!!!!!!!!!!!!!!
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