It CAN happen..In shipping...

[Alfred Greeson]

Call 1-800-463-3339. That is 1800GoFedEx. They can help you to file or follow-up on a claim. I do not have a name, many of my old group are retired. Good Luck, yours is a tough situation, I know it looks like someone did it intentionally and had to work at getting access to the barrels but the hard question will be was it a Fed Ex employee or someone else, I honestly don't know how their policy will look at it. I just know for sure Fed Ex has many good people and you can expect them to want to do the right thing. When I was there we felt like we worked for Fred, like the old Ford Motor folks felt they worked for the Ford family, not just a company.

[Jerry VanHorn]

You just stated.."pack well..and overinsure"...Then.."I don't know how FEDEX will look at it" If we purchased insurance...which we did ($1000)..and the item was not damaged when it was given to FEDEX..how could anyone BUT a FEDEX employee have done the damage ? PVC pipe doesn't bend or dent...The tube would have had to be broken for the damage to be done. So...how else could a dent like that be done without removing the barrel..then replacing it...I'm sure they will fight it..But...so will I...