I had not heard of Mr. Roberts before, so I did a little Internet research. Nowhere did I see anything negative. Quite the contrary. He has a lot of great reviews, and testimonials.
We can only guess where this went wrong, but appears JJ is on track to make it right.
I'm glad I kept my mouth/keyboard shut.
When I was in business, we learned that sometimes it's more about how you handle screw-ups, than how well you did on your great deeds
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