Bachelder's work continues to be stellar

[Parker Bachelder (Brad's Profile)]

Hello everyone, this is Parker Bachelder.
I visit this site quite often as I enjoy seeing the enthusiasm shared for these great guns.
I appreciate all your feedback, positive and critical. It is crucial for myself to understand the concerns that may be outstanding.
I understand the trust that is extended by the customer to a repair facility and patience that is required over the duration of the service being performed.
It is my continuing aim to deliver a service that exceeds expectations in quality of product and customer service.
It is obvious that we have a substantial backlog though things are progressing at a very good rate. It has been nearly a year to the day that we have been without Brad. The challenges this past year has presented have been beyond my expectations, though that would seem obvious to most as Brad was a man of immeasurable talent.
It is true that filling his role will be a substantial task, I have remained relatively quiet on this forum as I would prefer our work to speak for itself.
My hopes are to continue to be thoroughly involved in your community, and to be a valuable point of contact for your service needs.
I will ensure that any concerns that my clients have are met with a timely response and plan of resolution until we are firmly resolved of overstated delivery dates.
Thank you again for your understanding everyone, I cannot overstate how grateful we are for the continuing support extended by this group.
-Parker B