Rich you were author of thread that attempted to list known gunsmiths that work on Parkers. As I recall all comments were generally favorable for the ones posted, some had no real comments beside them. What if there was a dedicated bulletin board and not just a thread where someone could post a respectful comment (positive or negative) about their experiences. Maybe even a star, number system, or thumbs symbol as a guide. That way someone could post their name and post a symbol. If someone wants to reach out to that person offline to find out experience then its done in a discreet manner not putting anyone in the stocks for ridicule or public debate but informing users that they need to be on the lookout for issues.
It also stands by itself and if that gunsmith has a connection with PGCA then by gosh they should bend over backwards to make sure jobs get done correctly and they are mindful of customer service for that recommendation. I don't think we need to go so far as so called official gunsmith rating agency but it should be something to consider and reflects on the buying power of this group. I think that was mentioned earlier that we should not disparage other members or participants to a forum, and that cuts both ways. Neither should another member or participant take advantage of another one, its just as bad.
Anyway I have said enough but myself being in a professional service industry its a topic that I am very cognitive and protective of when it comes to integrity. One group I worked with offered a money back guarantee which was absolutely unheard of in the industry and since then I have not heard it repeated since, but by golly it made you work your butt off to do the right thing and make sure customer was happy for repeat business and recommendations. We also offered customer reviews that were sent to the President of our company and if we worked on project and got a ding you got a call from the man. That was not a call you wanted to get.
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