"Side note - we asked multiple staff members in the gun department, where these guns were located (before I referred back to this thread for the answer), and none of them had a clue. "
Fits perfectly into the now-universal pandemic of ignorance in customer service: The other day I walked into Home Depot and asked an "associate" where I could find fire logs. She whipped out her HHED (hand-held electronic device), scrolled down several pages of text and pictures, then said, "aisle 12, section C - follow me". She then led me down the aisle, continued walking briskly in front of me, and pointed to her left; "right there, right there." She promptly disappeared and left me staring into a huge display of flourescent light bulbs.
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