Broken Stocks
Thank You Wild Skyes, I can not tell you the amount of people that sent broken stocks in that said" I don't know what happened to it, I took it out of the case put it together and it broke". Yet some of those very stocks came in with dented barrels ,stone dust stuck to the wood, scratches where it fell of the car roof, muddy dog foot prints on it. you name it and the customer wanted us to fix it or replace it. There had been stocks that were replaced with defects in the wood, but the vast majority were broken by accident. One of the posters said we(Reagent) did not care about the customer and that is just not true. We tried to please every customer. If we didn't we would not have been in business very long with many repeat customers. Thanks and have a Happy Easter.
|
Threaded Mode