Cabelas strikes again!!!!!!

John Truitt · 06-23-2012, 04:48 PM

Not my gun or issue but I promised a friend I would pass this along to everyone so they would know what they are dealing with.

Last Saturday a deal was negotiated and agreed to purchase an o frame 16 ga top lever hammergun from Cabelas in Kansas City. My friend gave them his credit card, FFL, ship to/ and bill to address with instructions for 3 day shipping.
On Wednesday Cabelas calls him and states they had lost his info and needed it all again and the gun would be shipped out that day. (he reports he reinstructed them to have his name on it and they said nothing to worry about it was already in the shipping/ packaging area for him)
Today they call him and tell him the gun was sold to someone else yesterday, sorry it is gone.

What a way to treat your paying customers.
Like you guys have said before they just cannot get it right.

Chris T. · 06-23-2012, 05:10 PM

I had a recent bitter sweet experience with Cabela's, there was a nifty DH 12 ga. with a straight stock and 30" damascus barrels on guns international for $2000. It had an easily repairable crack in the stock but was otherwise excellent. I was the lucky first caller, paid for it and they sent it to me. When I got it home, I couldn't believe how nice the gun was for the price, most of the original case color was there, great engraving, gorgeous wood, nice high stock dimensions, and it still had the SSBP. As I started looking it over I found a bulge about 4" from the muzzle on one barrel. Between the stock and the bulge, I would have to guess it was over loaded. On the plus side, they refunded the shipping too, before I had the chance to ask.

Ed Blake · 06-23-2012, 05:54 PM

That is a damn shame.

MarketHunter · 06-23-2012, 07:46 PM

I did a negative posting about them on here several years ago and the head of the Gun Library actually got on and commented. That was the only time though, I guess he's got so many complains he can't keep up with them.

D

C.O.B. · 06-23-2012, 08:34 PM

Wes Dillon was the head of all the Gun Libraries untill he went to Julia. They used to pride themselves on customer service but have so many inexperienced Gun Library Mgrs it's hard to talk to someone who knows anything.

As much as I hated to i called them on a DH 20ga damascuss gun last year. it was advertised on the web. I was told it was listed by mistake and that it had to be held for 30 days by law. they couldn't or wouldn't put my name on it. After the required time period I called the store in the opening hour and was told the gun had been sold.

Bill Murphy · 06-23-2012, 08:56 PM

All that "holding the gun for 30 days" is a crock. Every time we bitch about Cabela's, Checkbook Bruce gets on here and tells us how the big cheese at Cabela's is a PGCA supporter. I have been through the business of someone selling me a gun and then "selling it to someone else" because it turned out to be a good gun. What kind of record keeping can exist in a Gun Library that a gun can be sold twice without anyone knowing about it. There are only a couple of people per shift. I would want to see the proof of the other sale. By the way, the big cheese at Cabela's told me to contact him if I needed anything. I wonder what he would do for me if I told him I was sold a gun and refused possession? Dr. Pruitt needs to rock the boat a bit.

Larry the Gun Guy · 06-23-2012, 09:27 PM

"The Boys of Cabelas", God bless em. Just so you know, in the state of Washington and possibly other states as well, they have a pawn law that requires all guns traded in to go through a 30 day quarantine period before they can be sold to determine if they have been stolen, so here it's real.

About 6 years ago I saw a MINT Parker GHE 20 gauge on their website and they called it a reproduction. Of course, as we all know, there was never a GHE reproduction. So I called them and asked the sales guy what it said on the top of the barrels. He said, just as I had suspected, it had no writing of any sort on the top of the barrels or top of the rib. **** REMINGTON era Parker!!

So I gave him my credit card and the gun arrived a few days later. I bought it on the low end of what a good used reproduction would have gone for in those days. My gunsmith said he had never seen such a crisp and clean Parker in all the years he had been in business.

It's not always a bad thing to be involved with "The Boys of Cabelas".

Ed Blake · 06-23-2012, 09:29 PM

That bit about losing the contact and mailing info is a bunch of BS. What a lie. Sloppy business practices and indifferent customer service. Makes me want to spend my money somewhere else.

Larry the Gun Guy · 06-23-2012, 09:59 PM

The world is built on relationships. We've all been the guy that didn't get the deal because they gave it to someone else after committing to us. And if we're lucky we've been the guy who saw the deal and squeezed our buddy behind the counter to sell the gun to us instead of shipping it off to someone they don't even know in another state. Sometimes you're the windshield, sometimes you're the bug.

I lost a LC Smith 20 gauge Crown grade with 32" VENT rib barrels (how many of those do you think they made) when I was buying a 30" 16 gauge Crown grade at the same time. The gun store owner sold it to the big collector in town, who saw it setting behind the counter with the 16 gauge. I was mad as hell, but it didn't matter, he was in and I was out. I still got some great deals out of that guy over the years, but that one was hard to take.

Setter Man · 06-23-2012, 10:42 PM

The arrogance of the guys who work at the "Library" in Dundee is beyond belief but it sounds like they are par for the course. I had a bad experience with them once and I will never do business with them again. Far too much misrepresentation, intentional or not.