My brother and I have been into the shop a few times in the last few years as it is local to where I grew up. I found the staff to be friendly and helpful, although my brother ran into similar problems as described above. He had the top lever spring in his L.C. Smith break and brought it in to Bachelder's for repair around March and was quoted about 2 months turn around time. Well, August rolled around and the gun was still not done. He called several times over the next few months and was told "a few more weeks" several times. He was finally able to pick it up in November, but obviously the experience left a sour taste in his mouth. Hopefully things pick up going forward.
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