Now retired from Corporate life (thank God), to keep me off the street and stay out of trouble, I work part time in a local (and well known - since 1947) sporting goods store as a senior fishing advisor. Believe me, we appreciate direct and hopen feedback from our customers and it has helped us to make many changes in the way we deliver certain services to them. Any business that ignores it's customer's experiences puts it's business at risk.
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