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Unread 06-24-2012, 01:53 PM   #15
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Dennis
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Setter Man, I apologize but I am missing what you are trying to say. First, I don't understand Meijer store. Is that a common store somewhere but not where I live? Second, how do you mean volume is the only thing they have going for them? And in your opinion is it reflected good or bad. I find many stores that offer the same products as Cabela's. To me what sets them apart is the quality of individual service and their, used to be, quality of return policy and also policy of working with the customer to the customer's benefit. I don't see that anymore.

The company used to have a policy of used guns where if you purchased a used gun and didn't like it you could trade it up on another firearm even if it was in a different Cabela's. Though my brother and I seldom used that option it was wonderful on occasion. A year ago my brother who has literally spent thousands of dollars in various Cabela's stores bought 3 firearms. He didn't like one of them and tried to trade up at the store where he bought it. He was told they never did that and when he requested to talk to the store manager they ended up allowing him to return the gun for another but the store manager refused to even talk to him. On another occasion when I felt I had a bad experience at a Cabela's I wrote a letter to the store manager. Two years later now I still have not received a reply. I am not a happy camper over these incidents. I still shop there but only with old time people I can trust when buying high price items.

Again please forgive me. I am not saying you are right or wrong but wondering what it is you are saying.
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