I have no “dog” in this matter (or cat, bird or any other critter), and should probably just keep this to myself, but here goes. I think a large company like James Julia, who prides themselves in running a fair and honest business, and certainly a profitable one, should not “hide” behind a 45 day return rule when it comes to one of their own employees making a mistake such as this one did. They should make this matter right with a smile on their face, Period.