Outfitters don't give refunds, it's a universal truth. All the gnashing of teeth or suggestions of what they "should" do won't help so lets not get off on that tangent please. I'm a big boy and I can handle the loss, you play in that field and occasionally you're gonna get tackled.
Destry
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I was as virtuously given as a gentleman need to be; virtuous enough; swore little; diced not above seven times a week; went to a bawdy-house once in a quarter--of an hour; paid money that I borrowed, three of four times; lived well and in good compass: and now I live out of all order, out of all compass. Falstaff - Henry IV
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