Brad,
My fault. You are correct that you cannot snap the triggers to disengage the barrels because with the lever over to the right, the safety reset rod keeps you from pushing the safety off and snapping the triggers.
You have, I think, found the problem. The trip is stuck and will not go down. Again, push down on it after putting a drop of penetrating oil on it. The trip slides down on a pin that fits inside it and has a spring in the hole inside it to push it into the opening lever. Just hold the stock and the lever open while you push down on the part near the breech in the slot where the barrel lug would go. What happens if you close the barrels with a little force? The trip should go down; but maybe there is something under it like a primer or shot. Shine a light in there and you should be able to see if there is something under there holding the trip up from going down.
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