Quote:
Originally Posted by Brian Dudley
Yeah, I have heard a few stories about ruger doing pro-bono work on guns for people when they were not even the original owners. And not warranty work mind you. I was surprised.
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No one was more surprised than I was. When I originally talked to Ruger, they gave me an estimate in the $500 range. This was way less than the almost $2000 I would pay for a custom stock, so I thought why not.
I had my gun club ship the rifle to them, and waited for the day when they would call me for my CC information.... Then, one day my FFL at our gun club calls and tells me to come down and pick up my Ruger..... I was still expecting a bill, but nope... They did it "pro-bono".... He said that was not the first time he'd seen Ruger do that, even had a guy with a well worn Ruger Black hawk send it back for some serious issues, only to have them fix it all up for him at no cost.
Either way, very happy with Ruger customer support, and look'n forward to hunting with my No1 this fall.