View Single Post
Unread 06-03-2020, 08:42 AM   #19
Member
Joe from MO
Forum Associate
 
Joseph Sheerin's Avatar

Member Info
 
Join Date: May 2020
Posts: 764
Thanks: 713
Thanked 1,125 Times in 422 Posts

Default

It took 6 months, but UPS finally did pay me for the Ruger.... I had to get estimates of repair from Gun Smiths, etc. I would supply them information, then they'd wait a while, when we'd call them back, they would then say they needed something else. They gun was not over $3500, so in the end it all worked out.

I actually came out ahead, because UPS paid me full value of the rifle, and then Ruger fixed it for free. I wasn't expecting that from Ruger, at the time I thought my only option would be to have a new stock made, which was more expensive than the value of the gun. On a last second whim, I called Ruger to see if I could just get it replaced by them, after checking serial #'s etc, they told me to ship it to them. I was expecting to be billed for the work, but next thing I knew, it was back at my FFL and they'd done the work at no cost, other than shipping.

Ruger is top of my list when it comes to customer service. :-)
__________________
The only reason I ever played golf in the first place was so I could afford to hunt and fish. - Sam Snead
Joseph Sheerin is offline   Reply With Quote
The Following 3 Users Say Thank You to Joseph Sheerin For Your Post: