View Single Post
Gunsmith Customer Service Extraordinaire
Unread 11-01-2019, 01:09 PM   #1
Member
David Penland
PGCA Member

Member Info
 
Join Date: Aug 2013
Posts: 388
Thanks: 130
Thanked 1,034 Times in 155 Posts

Default Gunsmith Customer Service Extraordinaire

In these days and times it gets more and more difficult to find people who offer good customer service and quality work. I recently had an exceptional experience with a fellow in Connecticut named Louis Rotelli. I have a VHE double barrel trap gun on which the top lever was way left of center. I contacted Louis about my issue and asked if he had a bolt to correct it. He did have the part and at a very reasonable price. In fact the price was such that I asked if he would fit the part for me. Long story short I shipped him the gun and two weeks later got it back with my old bolt, a new bolt installed with excellent lock up at a very reasonable price. I know we have all had situations with repairs and turnaround times best not discussed, so I felt it appropriate to share this great experience. If anyone is in need of a very good gunsmith, I would suggest you contact him. His contact info is:

Louis Rotelli
1-203-788-4920
17 Buckingham Lane
Gaylordsville, Conn. 06755
David Penland is offline   Reply With Quote
The Following 19 Users Say Thank You to David Penland For Your Post: