If your point of sale was with Mr. Roberts your dispute is with him, period.
Sounds to me that Mr. Gillette made an honest mistake, and owned up to it instead of slinging bs (which actually says alot about the man). How it's resolved in order to make Mr. Roberts whole, as a result of his indebtedness to you, is between Mr. Gillette and Mr. Roberts. Mr. Roberts, from the sound of it, should be doing whatever it takes to make you happy and as hard as it is due to your frustration, which is understandable, you've got to allow him the opportunity to do that. Sorry to hear your project went sour. Even the best screw up sometimes. Good luck achieving a favorable outcome. I agree w/Edgar, once final machining's occurred..straightening things out is a tall order.
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