Harumph! Harumph!
I truly get Dean's point and his posture resonates deeply with me and I identify with what he said when possible. It is hard enough to find good people to work on stuff, much less do a real quality job at a reasonable price, but we should never settle for over-promise and under-delivery, that dog never will hunt. Gunsmiths that know how to work on old shotguns is truly a cadre industry in decline. True we have become far too much of a disposable society, but that point probably resonates here more than anywhere or we would not be talking about working on and maintaining old guns. Whatever happened to TV repairman? Its even worse if you have a good pair of s hoes that need fixing. Count yourself lucky if you have a good shoe cobbler or can find one that does good work at a decent price. BTW next time you see him go give old Brian and Brad and other favorite gunsmiths give them a big hug for working on your guns, they are not a commodity, but skilled craftsmen. Obviously some are different than others. Maybe like comparing Norman Rockwell to Picasso.
I also think we don't know all the facts to form an opinion or jump to a conclusion with question posed, but did notice Marty provided a little more followup insight to basis of qualifying his position to Mark's question. All I know is that obviously you have quietly tried to work it out but are feeling less than satisfied and still have a rebuke and lack of a reasonable restitution. So we here at the court of public opinion awaiting your testimony, or not. Again it boils down to how pissed you are and if we should break out the stocks and start collecting rotten vegetables.