Jay, you really didn't say where you went to try doing it online. I think I'm correct in saying if you are a PGCA member and try using the "Forum Associate" online letter process, it won't allow you to do it because it's set up for the non-member price of $100.00.
Try this link and see if it works for you:
http://parkerguns.org/forums/attachm...9&d=1425144034
This link is found if you go to the "PGCA Only Members Forum" section of the discussions forum, then click on "PGCA Members Online Research Letters Requests", the second post is from John Dunkle and he has a guide to help you. That's where I got the link above. You should be able to click on each field and type in the info directly on the form.
I think John and I can do a better job of making it easier for people, members and non members alike, to find the appropriate link.
Send me some requests, it's been a slow summer so far!
Chuck