If the cocking crank is not engaged with the slide, that can cause these issues.
The extractor could get hung up if the set screw is long enough and it is over tightened. Or gummed up. Either way, it should tap pack into the barrels of it is hung up.
In theory, if the action was not removed, then it should work exactly the way it did when it was sent to the person who did the work.
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B. Dudley
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