Hi Richard,
As John said, you will receive your letter in the mail. All you have to do is open the envelope. The online process just saves the requester from filling out the form, writing the check, putting the form and check in the envelope, addressing the envelope, and putting on a stamp. It will also eliminate the delay in me getting your form due to slow mail.
The paper I use is Ivory 32lb. weight. It's printed in B&W, suitable for framing and has the PGCA seal.
Yes, there is a surge in the online requests right now, but I expected it, no big deal. All I ask, is for the time being, just do one online request at a time. I'll still will be getting requests in the mail too. When the surge ends, it's full speed ahead.
GTG, I think I have letters to do!
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