I once bought a DHE from a well known nation wide sporting goods retailer/gun dealer, no BSing you, when I opened the box my wife walked by and asked "why is the barrel fat like that?". There was a bulge 3-4" from the muzzle you could see from across the room. They took it back with no dispute, but I ate the shipping, the trip to the bank, the trip to the post office and a roll of packing tape etc. It's frustrating when you can't deal face to face, but I will say that any dealings I've had on the PGCA website have been excellent.
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