Robin is correct. I use a word template and use XXX's to denote information that needs to be filled in. The XXX's are in red to bring attention to them. Sometimes in haste, I turn the text all black and don't see the XXX's are still there.
I'm up to 25 letters so far this month and have about 10 more sitting in my in box. 2nd mistake today, I guess I need to slow down and pay more attention to detail.
All it takes is a PM or e-mail if you suspect a mistake.
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