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Research Letters
just a observation I got my letter today on my first Parker it was in a envelope with no backing when I opened it the letter had all kinds of creases looked like someone set on it, do all letters go out without a piece of cardboard to at least stiffen the envelope?
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No they don't... or they shouldn't. They should be suitable for framing or display. Ask Chuck for another with better packaging. He's a nice guy.
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When I sent out thank-you letters to authors along with the three complimentary copies of issues their contributions were printed in, there was the protection of those three 48-page magazines. Plus the fact that I printed those letters in heavy parchment so the recipient could proudly display them.
Not to take any shots at Chuck, but accidents do happen and rough handling does occur. Would it cost the PGCA anything significant to tuck a stiffener into a 9”x12” envelope? . |
I’ve ordered a bunch of letters of say more than forty anyway I’ve never had any arrive creased .
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Nor have I. And Chuck graciously reprinted all my letters after the tornado destroyed all my originals, and those were all fine, too.
Dave |
I might add I have the smallest PO Box you can get . The locals cram stuff in my box sometimes but knock on wood as of yet no messed up letters .
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Ain't going to happen Dean! After 12 years of doing letters, this is the 3rd time someone has complained about the letter getting crumpled. I'm not going to change for 3 people out of 8K plus letters in 12 years!!!
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Whenever Precision has a shot shipping special, I order 2 bags. My mailperson got so pissed off at me, he left the mailbox door open on a snowy day and the plow truck filled the mailbox up with snow, soaking one of my letters. I just pressed it dry with my wife's iron. Now I order shot, whether I need it or not.
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Now THAT’S funny, Edgar!
Dave |
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Now that's great customer service, glad I joined! |
Since 2001 I’ve ordered some 30+ letters and three have been destroyed.
Not a huge deal Chuck, just stating an opinion… nobody has to agree with my opinion. It is what it is. . |
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All he had to do was ask for a reprint. He got his letter within 1 week of his request. I think that's pretty good customer service!
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If you had a problem with the physical condition of the letter you should have just contacted Chuck instead of taking it onto the open forum.
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Not to beat a dead horse , but Chuckles puts forth the effort . Now with that being said none of us have control over what the USPS might or might not do . :whistle:
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I sincerely hope I haven’t insulted you Chuck. You have always provided me and everyone else with first-class research letters. I was simply stating my opinion ans making a small suggestion. Heck, if we can’t discuss things like gentlemen then what, after all, do we have as a community of members who only want the best this society has to offer?
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No Dean, you didn't insult me and I'm not upset with Mr, Comer. I just wished he would have contacted me with his comments instead of putting it on the forum. I'd be happy to send him a reprint if he requests one.
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Chuck, we’re pretty darn lucky to have dedicated VOLUNTEERS like yourself doing these valuable and necessary jobs that benefit all of us.
Thank You Friend ! . |
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It has nothing to do with making friends |
Chuck was responding to me James, not you.
Chuck and I have a great relationship and we understand each other's tone very well. I accept his reply to me and I truly respect his position. . |
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The $40.00 charge for a research letter is a Member benefit. Compare that to the $100 charge other organizations charge.You may think of yourself as a customer, rather than a member, and Chuck would have gladly sent you a new letter had you shown HIM some respect. |
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The PGCA is not a commercial enterprise. It is operated by people who give freely of their time and money to keep it functioning. There is not a commercial relationship. I know from past experience that Chuck will correct any problem with a letter as soon as he finds out about it. No need to go to the group just him. And i hope you change your attitude and find out that it has everything to do with making friends |
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If there’s an issue with a damaged letter, I suggest contacting Chuck directly and then file a complaint with the USPS who caused the problem to begin with. Their response will be less than impressive and typical of bureaucrats.
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