Now that's great customer service, glad I joined!

Since 2001 I’ve ordered some 30+ letters and three have been destroyed.

Not a huge deal Chuck, just stating an opinion… nobody has to agree with my opinion. It is what it is.





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I've never had one destroyed, out of maybe two dozen. Spelling? That's different.

I rarely do, Chuck. Even when I do, I don't out of principle.

All he had to do was ask for a reprint. He got his letter within 1 week of his request. I think that's pretty good customer service!

Truth. Chuck is very responsive. He knows I love him.

If you had a problem with the physical condition of the letter you should have just contacted Chuck instead of taking it onto the open forum.

Not to beat a dead horse , but Chuckles puts forth the effort . Now with that being said none of us have control over what the USPS might or might not do . :whistle:

I sincerely hope I haven’t insulted you Chuck. You have always provided me and everyone else with first-class research letters. I was simply stating my opinion ans making a small suggestion. Heck, if we can’t discuss things like gentlemen then what, after all, do we have as a community of members who only want the best this society has to offer?







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No Dean, you didn't insult me and I'm not upset with Mr, Comer. I just wished he would have contacted me with his comments instead of putting it on the forum. I'd be happy to send him a reprint if he requests one.

Chuck, we’re pretty darn lucky to have dedicated VOLUNTEERS like yourself doing these valuable and necessary jobs that benefit all of us.

Thank You Friend !





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