Another Cabela's Screw up

[GH-16]

I saw the listing first thing yesterday and was taken back by the price for what looked to be a pretty nice gun. I thought about making a run on it and then realized it was Cabelas & thought--Why bother--especially for a gun that I wasn't in the market for in the first place.

[Larry the Gun Guy]

I took Phil's advice and called the store manager, instead of the gun manager. It took her a few days to get back to me and she told me how this happened. She said that it has been their policy not to run a credit card until they shipped the gun. And that "somebody" from Ohio had called the night before and given their CC number for the purchase. So, according to her, this is how it was still available online at 7:30 am when it was really sold the day before. She said with the online buying system that Bass Pro/Cabela's is going to universally have to immediately run the cards to take the item out of the system. I don't necessarily have to believe her, but they have done that very same thing for me in the past. So, onward and upward.

[Phil Yearout]

Shoddy and sloppy but probably true based on my few dealings with Cabela's now that Bass Pro has bought them.

[Greg Baylander]

Take Cabellas/Bass Pro to the cleaners horrible company. When BP bought them everything went to Hell!

[J. A. EARLY]

They aren't the only ones who do such underhanded things. Tractor Supply had safes on sale, so I checked my local store. They only had one. I paid for it with a credit card on line and even had a receipt, then took my time going to get it. When I arrived they had sold it to someone else while I was standing there. Same story, that they had not checked their computer to take the one and only safe out of their inventory and mark sold. Female manager told me to go pound sand, and said she would call the police when I told her to void the other sale and let me have it. And the other customer could make the thirty mile trip to the next store. She refused, and said too bad. You haul your butt thirty miles to the next store. Complaints to upper management at corporate went nowhere.

[Gerald McPherson]

Originally Posted by Jerry Harlow

They aren't the only ones who do such underhanded things. Tractor Supply had safes on sale, so I checked my local store. They only had one. I paid for it with a credit card on line and even had a receipt, then took my time going to get it. When I arrived they had sold it to someone else while I was standing there. Same story, that they had not checked their computer to take the one and only safe out of their inventory and mark sold. Female manager told me to go pound sand, and said she would call the police when I told her to void the other sale and let me have it. And the other customer could make the thirty mile trip to the next store. She refused, and said too bad. You haul your butt thirty miles to the next store. Complaints to upper management at corporate went nowhere.

So, Jerry they sold a safe to someone else, and they did not even own it. WOW.

[Phil Yearout]

Maybe you should have just remained calm and let her call the police. Would have been interesting to hear the officer’s opinion of the situation.