Garth thank you for your very informative and detailed response. I think it sheds some much needed light on LL Bean and its commitment customers. Being an executive team leader for a regional company in the Southeast I understand the challenges of maintaining and motivating salespersons. It is a tough job, especially in today's business environment.
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"Training is like fighting a gorilla, you don't stop when you are tired, you stop when the gorilla is tired"
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