Too Good To Be True ?

[Steve Hodges]

These last two posts bashing Connecticut Shotgun are just the reason I hate reading feedback on companies online. It seems that the negative rises to the top and if you let it you would probably never buy from anyone again. I have happened to have had a good experience dealing with them. Six or seven years ago I got an itch for a made in USA modern double for clay, made to my dimensions with the options that I wanted. I live in Central NH so I traveled to Connecticut Shotgun and met with a sales person to have a custom RBL built for me. . I picked out the wood, barrel length, number of triggers, 2, finish type and heel treatment. I said that I wanted it light for a 12, so they built it on a 16 gauge frame. And the stock of course to my fitting. What I received was a wonderful gun that became my go to clays gun. The only issue was that I was not quite happy with the finish, but it was not so bad that I sent it back. Fast forward 5 years and I was at Housemans and walked by the CSMC tent and happed to have my RBL with me. I showed the person the gun and told him how pleased that I was with it and asked him what he thought of the finish on the sock. He did not think that it was up to there standards and took my gun back with him and has the entire stock refinished and sent back to me. I was very pleased with the new results. Good customer service in my book.