Brian is correct. Small specialty businesses like a gunsmith sometimes get to a point with work that has come in you're way better off to tell a prospective customer that you are currently overloaded and not taking anything else in. I build custom outdoor equipment and run into this nearly every fall. We take a phone number and will be glad to call you when we have cleared some of the backed up work. Way better to be honest with the gent than taking it in when you know you won't get to it for months.
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