Larry Delgrego turn arround time?
 

I sent Larry a DHE back the 1st of March for roll joint, repair/replace few bad screws, and barrels and guard blacking...thought it would be back in time for Hauseman's shoot in June. I called and it was not ready but he did say couple more weeks, waiting on the barrels. It seems to be a long wait and September is close. Anyone else had longer than normal waits?? I hope all is well there. SXS Ohio

Try waiting 3 years for a gun sent to Bachelder and then having it sent back to you saying they can't do what they said they could.

I feel your pain !!!! My barrels have been away for over 3 years next phone call they will be going somewhere else if not done ! Every time I called said that they were the next set to do. Sorry had to vent too. Just to say the barrel are not at either of the two places above

Back in time for Ernie's, what year, you forgot to mention. These fellows operate on their own time clock unlike the rest of the real world. Best to figure 90 days for every hour required to complete the job, and 5-4 months after they receive your gun and before the job starts. HA HA

And then people get pissed when you don't take work in an attempt to manage backlog.

I will tell you what... the way to get to 4-5 years backlog and never get out of it, if to take EVERYTHING that comes your way. It can get out of hand very fast.

It is not a bad position to be in, to get the inquiries, but one can only handle so much.

You know...it's one thing to take a long time with a gun...but the thing that really gets me is the poor communication, and all the BS etc to get you pacified until you can't stand it.....and then you make another call and you get different BS....and on and on it goes until you loose it completely and become someone that you really aren't...... Blah Blah Blah....Just brutal....

:rotf::rotf:

For the work Brian did for me (A complete restoration) he quoted a completion time of around a year.. And sure enough, that was pretty much spot on.. Definitely better to get an accurate estimate like that than get a estimate of 3 months and wonder WTH is going on at 12 months.

Thanks Kirk. I TRY to be conservative and accurate. But mostly at this point people need to know that it takes what it takes. Period. Some take quicker, some longer. And most understand, because they know what it means to get decent work done. And that everyone is busy.
Continuously telling someone “two weeks” is something I hate being told and too many do it.
And I do drop the ball and let things slip sometimes. It happens. Or just plain loose track of how much really needs to be done and how it is all going to get done.
However, To me the most important thing is the quality of the end product. In my book, if the customers only complaint is that something took longer than hoped, then that is pretty darn good.

First let me say....The gun was received by Delgrego the 1st of march with a 2-3 week est. for roll pin and couple of screws replaced or repaired. I added barrel blacking and guard refinish after he received it. I just called Larry and asked about my gun and that it was overdue and that he last said,...waiting on the barrels. I told him I wanted the gun back by September for the fall hunting season and that I needed a delivery date. He then said that my barrels may in be in a big batch they just finished and to call him in the morning. I will call....If they are not done I will ask no bullshit delivery date. If he gives me any reason to doubt his answer I will just tell him to send my gun back and bill me for what he did do! When a shop gives a opprox time frame thats O.K. until that time has doubled, tripled with no final delivery date in sight. That's bull-%!* and I will tell him so. I did auto body repair for many years and prided my self getting jobs done on time or with a very short delay if something went south! and that was NOT the norm. This was my first time sending a repair to Larry,,,we will see how it shakes out. SXS Ohio